Examining the gender inequalities at work

Examining the gender inequalities at work Many feminists concentrate on gender inequality, particularly inequality in paid employment. Postmodernists place little emphasis on paid work, but both Marxist feminist and liberal feminists see employment opportunities as crucial to understanding gender inequalities. Liberal feminists have argued that a combination of legislation and changed attitudes can open up economic opportunities for women. Equal opportunity legislation In 1970 the Equal Pay Act legislated that women should be paid the same as men for doing the same or broadly similar work. In 1984 an amendment stipulated that women should get equal pay for work of equal value. The 1975 Sex Discrimination Act made discrimination on the grounds of sex illegal in employment, education and the provision of goods and services. Legislation was further strengthened by the 2006 Equality Act required all public bodies to take an active role in removing illegal discrimination against women. Despite these changes in the law, and considerable increases in recent years in the proportion of women who work in Britain, women remain disadvantaged at work: The proportion of the labour force who are female has risen considerably. In 1971 92% of men of working age were employed and 56% of women. By 2005 80% of men were employed and 70% of women (Social Trends 2006, p.52). In 2005 42% of women were part-time workers and 10% of men. In 2004 67% of women with dependent children worked (Social Trends 2006, p.54). Gender and earnings Women continue to be less well paid than men. In 1970 women working full-time earned 63% of the average full-time male wage; by 2005 they were still only getting 82% of the average male wage (EOC, 1997, 2002a; New Earnings Survey 2005). Horizontal segregation where men and women tend to have different types of job also continues. Women tend to be employed in areas such as personal services, administration, hotels and restaurants. Most routine clerical and secretarial workers are women, as are most primary teachers. Men tend to dominate in areas such as manufacturing, construction and transport. The proportion of women managers and professionals has increased recently. The Women and Work Commission (2006) found 75% of pharmacists, 40% of accountants, almost 50% of lawyers and over 30% of doctors were women. The Equal Opportunities Report (2006) reveals the absence of women in elite positions across a number of occupations, and comments that at the present rate of progress it would 50 years before half of top directors were women and 200 years before women were equally represented in the House of Commons, whereby as many female MPs as male MPs. Vertical segregation continues i.e. men predominate in higher paid jobs whilst women predominate in lower paid ones. For example, in 2005 83% of directors and chief executives were men, 74% of waiting staff were women. Men predominate in all the higher paid lobs except personnel, training and industrial relations managers; while women predominate in all the lower-paid jobs except sports and leisure assistants, where the number of men and women are equal. Generally, the more senior the position, the lower the proportion of women. According to the Equal Opportunities Commission report Sex and Power: Who Runs Britain? (EOC, 2006), women are under-represented in elite positions. In 2004 only 9% of senior judges, 10% of senior police officers and 13% of national newspaper editors were women. Women held only 10.5% of the directorships of the FTSE 100 companies and 19.7% of MPs and 27.3% of cabinet ministers were female. Although most teachers are female, in 2004 only 31.8% of head teachers were women. In 2005, less than 1% of senior ranks in the armed forces and only 10.2% of senior police officers were female. The report notes some improvements in the representation of women but calculates that at current rates of change it would take 40% before 50% of top directors were female, and 200 years before there were as many female as male MPs. LINK SOCIAL WORK TO ABOVE.+REPHRASE MUCH OF ABOVE/SUMMARISE/CUT+CARE SECTOR STATISTICS Explanations for gender inequalities Textbook pp. 124-131 Functionalism Human capital theory suggests that women are less valuable to employers than men because they are less committed to work and more likely to take career breaks to raise children. This gives employers less incentive to promote women and invest in their training. However, a study by Peter Sloane (1994) found that gender continued to influence pay even when qualifications and experience were taken into account. Catherine Hakim preference theory Hakim (2004) argues that women now have more choice, and inequality stems from personal preference. Women have better labour market opportunities than ever before due to amongst others the contraceptive revolution from about 1965. The equal opportunities revolution and the expansion of white collar occupations as well as the expansion of jobs for secondary earners. This has led, according to Hakim, to the emergence of three types of women: Adaptive women who combine both paid work and family. This group is about two thirds of women who seek flexible or part-time work. Another type is described as work-centred women, these women are a minority who focus on career and fit family life around it, this group is less than 20% of women, so men will continue to dominate the workplace. Finally, home-centred women are women who prefer not to work. This group is about 20% of women, including some who are well qualified. Crompton (1996), however, found no evidence of clear-cut categories among women working in banking and pharmacy in Britain and France. Houston Marks (2003) found many factors other than personal preference influenced womens attitude towards paid employment. Abbott et al (2005) criticize Hakim for ignoring structural constraints which limit and shape womens choices. ***CONTINUE FROM HERE -P126 (P121-130) The dual labour market theory The dual labour market theory developed by Barron Norris (1976) distinguishes between: The primary labour market of well-paid, fairly secure jobs with prospects; The secondary labour market of poorly paid, insecure jobs with few prospects. Employers try hard to attract and retain primary workers, who are seen as key to the success of their enterprises, but secondary workers are seen as easily replaced. It is difficult to transfer from the secondary to the primary labour market, and women tend to be concentrated in the secondary sector. This is due in part to employer sexism but also to factors such as lack of unionization. Beechey (1986) sees women as a cheap reserve army of labour, brought in during economic booms but thrown out during slumps. This creates flexibility for capitalists and depresses overall wage levels. Women tend to be in the reserve army because: they are often not in unions; they may be prepared to work for less if their wage is a second income; they are seen as combining work with domestic responsibilities. However, this theory cannot explain horizontal segregation. Also, the continued growth of female employment suggests that women are not being used purely as a temporary, reserve army of workers. McDowell (1992) applies post-Fordist theory to female employment. Post-Fordism suggests that there has been a move away from mass production to more flexible production of specialist products. Businesses keep a core of highly skilled workers, but most other workers are temporary or part-time, or work is contracted out to other firms. Women tend to be concentrated in the more flexible jobs, particularly part-time work, although some have benefited from gaining core jobs. Research by Lovering (1994) found evidence to support this theory in some companies but not in others, suggesting that post-Fordist trends affect only some workers. Some feminists stress the role of male trade unionists in restricting womens opportunities. Walby (1986) argues that in some areas (for example, engineering) trade unions have used exclusion to disadvantage women, while in industries such as textiles, women have been disadvantaged by confinement to certain lower-paid areas of work. Low-paid work ensures that women are more likely to take on domestic responsibilities than men. Radical feminists see patriarchy rather than capitalism as the main cause of female disadvantage. Stanko (1988) argues that sexual harassment in the workplace is used to keep women in their place. Men use their power in the workplace to protect their position. Women in jobs such as bar work and secretarial work are sexualized, and are not taken as seriously as workers or considered for promotion. Adkins (1995) goes further, arguing that sexual work has become integral to many womens jobs. In service sector jobs where women have contact with men they are expected to engage in sexual servicing: looking attractive, engaging in sexual banter, tolerating sexual innuendo and so on. The Women and Work Commission (2006) argues that reform, legislation and tackling sexist socialization can solve the problem of unequal pay. They argue that: Gender stereotyping in schools, in careers advice, and in work experience programmes, is based on traditional roles. This results in the concentration of women in lower-paid occupations. The Commission pointed out that the media could challenge these cultural expectations two thirds of forensic science students are now women. Combining work and family life leads to women taking career breaks and working part-time. Gosling (2005) found a single year working part-time before returning to full-time work led to a 10-15% reduction in pay, largely due to the quality of the part-time work available. Women need more opportunities for lifelong training. Workplace practices often disadvantage women. Job evaluations which rank male-dominated jobs more highly than female ones, even though these jobs have a similar skill level, need to be challenged. 1302 ADD GENDER ROLE AND STEREOTYPES AS PROHIBETER OF SEXES CROSS OVER TO DOMINENT SEX CAREER ROLES. 1605-1626

Comapring Naivete and Satire in Jonathan Swifts Gullivers Travels and

Naivete and Satire in Jonathan Swifts' Gulliver's Travels and Voltaire's Candide       A child has the ability to make the most critical and objective observation on society and the behavior of man. How is this possible? A child has yet to mature and lacks proper education and experience. However, it is for this very reason that a child would make the perfect social scientist; his or her naivete may provide an excellent means of objective criticism and most often satire. A child's curious nature and hunger for knowledge would bring about an unbiased questioning of social structures, minus the brainwashing of these very institutions, and his or her vulnerability would expose any societal dangers present. This child-like scientist would see the truth as it is.    This same premise may be applied to literary works. A naive character or narrator may be used as a child-like scientist, who reveals social truths to the audience through his or her naivete. As Maurois has noted, in writing about Candide, by Voltaire," It was novel of apprenticeship, that is, the shaping of an adolescent's ideas by rude contact with the universe" (101). Jonathan Swift also takes this approach in his work Gulliver's Travels, where Gulliver, the main character, provides a naive point of reference.    The satires Gulliver's Travels, by Jonathan Swift, and Candide, by Voltaire, both make use of naivete to convey satirical attacks on society. In both works, litotes [understatements] are made of extremely absurd situations, which further illuminates the ridiculous nature of a situation. Characters in each novel are made vulnerable by their overly trusting natures. This is taken advantage of, and these characters are left e... ... Ideas. New York: D Appleton and Company, 1929. * "Introduction to Gulliver's Travels." Norton Anthology of English Literature, The Major Authors. Ed. M.H. Abrhams et al. Sixth ed. New York: W. W. Norton and Company, 1995. * Lawler, John. "The Evolution of Gulliver's Character." Norton Critical Editions. * Maurois, Andre'. Voltaire. New York: D. Appleton and Company, 1932. * Mylne, Vivienne. The Eighteenth-Century French Novel. Manchester: University of Manchester Press, 1965. * Pasco, Allan H. Novel Configurations A Study of French Fiction. Birmingham: Summa Publications, 1987. * Quintana, Ricardo "Situation as Satirical Method." Norton Critical Editions: Jonathan Swift Gulliver's Travels. Ed. Robert A Greenberg. New York: W. W. Norton and Company Inc., 1961. * Van Doren, Carl. Swift .New York: The Viking Press, 1930.   

Economic development in poor countries Essay

Seen by some as the greatest opportunity to enlarge the free market or by others as the greatest danger that humanity has ever encounter, the problem of globalization has urged the great spirits of humanity to debate its impact upon the entire human community. For the super-powers of the world globalization is a well-known and acceptable phenomenon. It could be because the economy of the G8 has been statistically improved since we are all one. Anyhow, all the rich and average countries of the world start to embrace and lead a strong propaganda in favor of it. What about the poor countries that are not entitled to an opinion about the invasion of their countries? The impact of globalization in these countries can be irreversible and determinant for their future. The first major impact is evidently the economical one. For the industry and the internal market, globalization could mean a total freezing of any chance to survive on the free market. Obviously the products from the developed countries tend to be of a better quality and the prices are often smaller than the national brands. This is a double blade possibility. Either the economy of the poor countries will collapse and will be destroyed forever, or there is the chance that the main national producers would start introducing the necessary quality into their products. Anyhow at first, the national economy will suffer and the poor countries will become poorer than before. On the other hand, the second-hand products have full access to these countries. They may seem to be a good thing, especially because the people do not have the possibility to afford new goods, like cars, electronic gadgets and even clothes. As everything is free to merchandise, there is the risk of becoming ‘junk’ country that can be used as a garbage bin for the products unusable in more developed countries. Anyhow the less developed countries should be careful about anything that gets in. Even if the tendency is to accept all the things that come from the rich countries, there must be prudency and conscious choice. We must admit that it is very hard to choose what to adopt when the general tendency is to promote globalization. Each country must analyze its economical situation to see if it is compatible enough. One way or the other, they will have to cope with any situation given. The new global order has also been characterized by increased financial volatility Analyzing from the Third World debt crisis of the early 1980s to the Mexican breakdown of 1994-95 to the current Asian debacle, financial crises have become more and more threatening. With increasing privatization and deregulation, the discrepancy between the influence of financial forces and of the governments and increases the potential for a global breakdown steadily enlarges. If this is the case, we must analyze the current crisis through which the entire planet is suffering from. It is a real and down-to-earth example of how an earthquake in the economy of the great can affect the less unfortunate. The crisis involves the US economical superpower together with the Asian market and the EU developing economical system. For USA, the crisis is marked by stock fluctuations and an unstable market. The price of oil drops rapidly and several industries are brought to bankruptcy. Now, the world’s superpowers can deal with the crisis easily. For example, the rescue project for the US is merely under 1% of the GDP. As the economy of the country is weaker, the percentage involved is growing. The case of Germany speaks out, as the investment for getting out of the crisis will affect more than 25% of their GDP. Now if this is the case of a developed country then a poor country could enter in a financial collapse just by trying to maintain them to a level of decency. The current crisis is a real challenge for the globalization system and conception. It affects us all but for sure it can kill some economies and bring them down for good. The truth is that the entire world begins to be linked to some economic giants and when they start collapsing, everyone goes together with them. Another issue of globalization is the free work-market. It is a positive thing that people can work wherever they want and wherever they are appreciated for their qualifications. There is also the risk of economical nomads. These economical nomads are represented by the companies that tend to move their factories in the poorer countries; for the single reason that there the wages are smaller as the production stays the same. This nomadic attitude appears to be beneficial for the company itself, but closing a factory in one country in order to re-open it in another is definitely a hit for the economical situation of entire regions. There is the example of Nokia that speaks out clearly this approach. Nokia Company closed a factory in Germany to open one in Romania. The only reason was that a Romanian employee could be paid with wages from 300-1000 euro, as a German was paid with amounts from 3000 euro and up. The economical balance changed for both Germany and Romania. Anyhow, it is a fact that when the wages become larger, the company will move out in another poorer country. On the other hand this discrepancy between wages for the same production turns out to be the premises for the enrichment of a certain elite. Income inequality rose markedly both within and between countries. In the United States, the median real wage rate was lower in the latter year. Inequality rose to levels of 70 years earlier, and underemployment, job insecurity, benefit loss, and worker speedup under â€Å"lean† production systems all increased. Insecurity is functional. As it is the greatest weapon that can be used to form certain groups of interest that tend to manipulate all the economical situation to their own convenience. The gap in incomes between the 20 percent of the world’s population in the richest and poorest countries has grown from 30 to 1 in 1960 to 82 to 1 in 1995, therefore the Third World conditions have in many respects worsened. Incomes have fallen in more than 70 countries over the past 20 years. Some 3 billion people, that mean half the world’s population, live on fewer than two dollars a day. Other 800 million suffer from malnutrition. In the Third World, unemployment and underemployment are common. Massive poverty survives side-by-side with the influential elite. More than 75 million people a year are seeking asylum or employment in the developed countries. The Third World governments allow virtually unrestricted capital flight and seek no options but to attract foreign investment. The premises that have made globalization possible are the very conditions that are now threatening it. The communication breakthroughs that enable global mass production can also expose its horrors: unemployment, dropping wages, social and economical insecurity. The tools that make possible overnight wealth for a handful of global speculators also make possible overnight global financial panic. Globalization should be handled like a very fragile pot that can break into many pieces any moment. As for the poor countries, they are the only ones who can decide whether globalization has a positive effect or a negative effect. Well, that is theoretically speaking. Practically, they have no choice. Sooner or later the wave will get them and they will all have to suffer the consequences. The general consideration of the entire world could be finding efficient ways of preventing the worse to happen. Until then, the socio-political factors will decide if in real life everything functions like we know it in theory. References: 1. The Threat of Globalization, Edward S. Herman, New Politics vol. 7, no. 2 (new series), whole no. 26 Winter 1999; 2. Progressive Globalism: Challenging the Audacity of Capital, William K. Tabb, Monthly Review, February 1, 1999; 3. Statement on Globalization, UN Committee on Economic, Social, and Cultural Rights, May 11, 1998; 4. The Three Rounds of Globalization, Ashutosh Sheshabalaya, The Globalist, March 14, 2000; 5. Globalization on Trial, Rumina Sethi, Tribune (India), June 27, 2004.

BM0421 Essay - 3616 Words

BM0421 Business Research Analysis Student Name: Qiumi Lv Student Number: W14006495 Word Count: 3112 Contents 1. Part 1 (a)†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.........†¦.†¦...2 2. Part 1 (b)†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦..†¦....2 3. Part 1 (c)†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦...3 1. The Research Method and Questionnaire†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦..†¦.....3 2. The design decisions†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦...3 4. Part 2†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.......5 1. (i)..†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.†¦.....†¦.5 2. (ii).†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.†¦Ã¢â‚¬ ¦.....10 3. (iii)†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.†¦Ã¢â‚¬ ¦.13 4. (iv)†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.†¦.†¦15 5. (v)†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦....†¦..†¦18 References†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.†¦Ã¢â‚¬ ¦..22†¦show more content†¦For example, the questionnaire produced for the Light Rail Transit system, which has gain more and more popular in few decades. Traveling by train, particularly the light rail, becoming a more convenient and convenient trip mode. Secondly, the following step is deciding on response categories. There are some questions of the questionnaire including the basic information of participants, such as age, gender, income and family status. The information could assist with the company to know the other factors whether influence their response, and then the company would have a more suitable plan. The third part of designing the questionnaire is writing questions with considering the developing objectives. And then, ordering the questions, putting them in an order that will be logical and ease respondents. For instance, the LRT has the options under consideration, but the budgetary constrains mean that decisions must be made about which of these to priorities. So, a few questions with the rating scale, helping the company realizes which one is more important for customers. Furthermore, there is a question regarding the price, which might be another factor that the company should be think about. In the end of questionnaire is layout and writing a cover letter/introductory statement. The questionnaire needs to construct a clear, logical, professional and pleasing layout and design. Moreover, the cover letter generally includes the